Sexual Health Clinics and Services

 Map Legend
 

West End Family Care Clinic

Tuesday - 5 to 8 pm
80 Michael Cowpland Dr, Kanata
Must be 29 years of age and under.
Please note: This clinic is located within a medical clinic setting. When you arrive, please let the receptionist know you are visiting the Ottawa Public Health Youth Sexual Health Clinic.

 

South Nepean Community Health Centre

Wednesday - 2 to 5 pm
201-4100 Strandherd Dr, Barrhaven
Must be 29 years of age and under.
Please note: This clinic is located within a medical clinic setting. When you arrive, please let the receptionist know that you are visiting the Ottawa Public Health Youth Sexual Health Clinic.

 

Gay ZONE

Gay Men's Sexual Health Clinic
Thursday: 5 pm to 8 pm
420 Cooper St, Ottawa
Gay ZONE provides a wide range of sexual health programs and services for gay, bi, transmen and other men who have sex with men in the Ottawa area
Please note: This clinic is located within a community health centre. Please register with the receptionist when you arrive.

 

Sexual Health Clinic

The Sexual Health Clinic will be closed Monday February 18, 2019

Main clinic
179 Clarence St, Ottawa
Appointments are available during the following times:
Monday - 8:45 am to 11:30 am
Wednesday - 8:45 am to 11:30 am
Friday - 8:45 am to 11:30 am
To book an appointment, call 613-234-4641
Drop-In Services:
Mondays and Wednesday - 1 pm to 4 pm
Tuesday and Thursday - 1 pm to 7 pm
Friday - 9 am to noon
Please note: This clinic is located within a community health centre. Please register with the receptionist when you arrive.

 

Orleans-Cumberland Community Resource Centre (main floor)

Wednesday - 2 to 5 pm
105-240 Centrum Blvd, Orleans
Must be 29 years of age and under.
Please note: This clinic is located within a community health centre. Please register with the receptionist when you arrive.

Sexuality is a big part of how people define themselves! In a world of ever-evolving information, it is important that you have the most accurate and factual information so that you can make smart and healthy decisions that result in positive sexual experiences that are free of violence, discrimination and is consensual.

If you have questions, concerns, need information, resources or access to contraception and other sexual health aides, then stop in at one of the many Sexual Health Drop-In Clinics! There are Ottawa Public Health staff who can answer your questions, keeps your information confidential and will ensure that you visit is a positive experience!

Please note that not everyone qualifies for services from the sexual health drop-in clinics. They are specifically designed and meant for teens and young adults, of any gender and sexual orientation, between the ages of 13 to 27. If you don't fall into this age category but require help, you can visit anyone of our regular walk-in clinics by clicking here. You can also visit your family doctor or go to the nearest hospital if it’s an emergency.

What Do The Clinics Offer?

The clinics offer a wide variety of services including:

  • Information on sexually transmitted infections (STIs) & contraception
  • Free testing and treatment for STIs
  • Confidential and anonymous HIV testing
  • Emergency contraception
  • Affordable contraception
  • Intrauterine Device/System (IUD/IUS) insertion (by appointment only at the main clinic)
  • Pregnancy testing & information about options
  • Hepatitis A & B immunization
  • Vaccine against human papillomavirus (HPV)
  • Free condoms

What Don't The Clinics Offer?

Unfortunately, the clinics are not equiped to address all the various sexhual health issues that exist. The following are services or treatments that aren't offered by the clinics:

  • Blood work for herpes or pregnancy
  • Urinary tract infections
  • Pain, sores or bumps in the mouth or throat including cold sores.
  • Scabies, crabs or lice
  • Sexual dysfunction (erection and arousal difficulties, timing of ejaculation, low libido)
  • Fertility, miscarriage or menopause

Have questions about being tested at our clinic? Our FAQ page can help you answer your questions!

What Are Other Available Services?

If you have had unprotected sex within the last 5 days, clinic staff can provide you with emergency contraception, also known as the Morning After or Plan B pill. The emergency contraception can be given to you during your visit or purchased for use at a later time. If you’d like to receive anonymous testing for HIV, you can visit any of the following clinics in Ottawa:

MAP

Where Else Can I Get Tested?

  • Your family doctor
  • Ottawa walk-in clinics
  • University health services if you are a student (uOttawa, Carleton, Algonquin, Cité Collegiale)
  • For Quebec residents, please call your local CLSC Info-Santé line
  • For pregnancy concerns, please contact Planned Parenthood Ottawa to make an appointment at 613-226-3234.

What can I expect during my visit?

Registration:  At arrival please provide your name, date of birth and contact information. Information provided is confidential.

Wait Times:  Since this is a drop-in clinic, it is difficult for us to estimate how long you will have to wait. We do our best to see clients as quickly as possible.

Interview: The Health Care Provider will:

  • Call you in the interview room by using the number your received at registration;
  • Confirm your contact information and collect a brief medical and sexual history;
  • Ask for the dates of your last two sexual experiences;
  • Ask if you have any symptoms;
  • Ask the dates of your last period and pap test;
  • Order tests (if necessary);
  • Discuss treatment options (if necessary);

No one will judge you because of your sexual behaviour or lifestyle.

Assessment: Trained health care providers perform examinations (if necessary). All tests are optional; no examination will take place without your permission.

Treatment/Discharge: Required medications, including birth control, are provided by a health care provider working under a medical directive.

Ask Questions: This will help you understand the services offered, tests carried out and treatments given.

When do I get my test results?

Timeline for results: Results can take up to 3 weeks. If you do not hear from us, the test results are negative.

Please do not call for results. Unfortunately, we cannot share results over the phone due to confidentiality. You may return to the walk-in clinic or book an appointment after 3 weeks for your results.

What if I test positive?

If you test positive, a Public Health Nurse will contact you to discuss treatment and follow-up.  You may need to provide information about your sexual partners so they can be tested and treated. Your name will not be given to these partners.

Frequently Asked Questions

 Still need some questions answered? Check out our FAQ.

 What can I expect during my visit?

When you arrive at one of our clinics, you will be warmly greeted by the kind staff! The staff will take some information from you, like your name, birthday and contact information. Don’t worry about your information be shared, the staff will keep your information private and confidential! You will be given a number and need to wait to be called.

Since it is a walk-in clinic, you will have to wait before it is your turn to be tested! There is no average wait time, but the staff do their best to see all clients as quickly as possible. The sooner you arrive at the clinic, the better and quicker your chances are of being seen!

When it is your turn to go in, the health care professional will call you into an interview room, using the number you were given, and close the door. The health care professional will confirm the information you provided earlier along with collecting information about your medical and sexual history. None of the health care professionals will judge your lifestyle or sexual habits. Some of the information that will be collected includes:

  • The dates of your last two sexual encounters
  • The date of your last period or pap test
  • The symptoms you are experiencing

If necessary, the health care professional will order tests or discuss treatment options for you! All tests are optional and will not take place without your consent. Should you take treatment, the required medication will be provided to you by the health care professional. After this, you will be able to leave the clinic and continue with your day!

During your time at the clinic, you should ask as many questions as possible to ensure you understand and have enough information to make the best decision. If you’re unsure, ask a question and do not assume!

When do I get my test results?

Results can take up to 3 weeks. If you do not hear from the clinic, it means that your test results are negative.

Please do not call the clinic for results. Unfortunately, they cannot share results over the phone due to confidentiality. You may return to the walk-in clinic or book an appointment after 3 weeks for your results.

What if I test positive?

If you test positive, a Public Health Nurse will contact you to discuss treatment and follow-up.  You may need to provide information about your sexual partners so they can be tested and treated. Your name will be kept confidential and not be given to these partners.

Is it Free?

Yes! The clinic provides free and confidential testing and treatment for Sexually Transmitted Blood Borne Infections, also known as STBBIs. Birth Control is also provided at a low and affordable cost.

Do I need an appointment?

No! The drop-in clinics are walk-in only, meaning they serve people on a first come, first serve basis.

Is it really confidential?

Yes! All the information that is collected from you and any discussions that the health care professionals may have with you are 100% confidential. Clinic staff cannot share your personal information with anyone else unless you given permission. This includes your parents, friends or even family doctor! You don’t even need to tell anyone that you visited the clinic! The only time the clinic will tell anyone else about your visit would be if your life, or the life of another person, is at serious risk! Before this is done, the clinic will discuss it with you and give you all the support you need!

Can I bring friends or family with me?

Yes! You can bring anyone you trust to the appointment. The clinic cannot guarantee a confidential appointment when another person is present during your health assessment. That person could potentially share your personal information.

Do I need an examination?

You will received a physical exam only if you agree and have symptoms of an STBBI.

Does the examination hurt?

No! The examination should not hurt. If you have any questions or concerns, please discuss it with the health care professional

Can I come in and just get condoms?

Yes! Free condoms are always available at the main clinics and youth clinics. You can also order free condoms on-line at sexitsmart.ca.

Is there an interpreting service available?

Yes! When you attend the clinic, you can request the help of an interpreter. This service is available in over 170 different languages. You will be part of a three-way call in a language of your choice with an interpreter and health care professional.

How do I know if I have a STBBI?

If you notice changes to your genitals, like a rash, itch, discharge or anything else, it is possible that you have an STBBI and should see a health care professional as soon as possible! Unfortunately, you can have an STBBI but have zero symptoms. This means the infection can be in your body without you even knowing about it. It also means you could pass on an STBBI to someone else. Being tested is the only way to know 100% if you have an STBBI. Learn more about STBBIs here!

What is a Pap Test and Why Do I Need One?

The Pap test screens the opening to the uterus, located within the vagina for changes. This is known as the cervix. The Pap test can detect changes to the cells on the cervix before they become cancerous. If abnormal cells are found, they can be treated before it becomes cervical cancer. A trained health care professional performs the Pap test during a pelvic examination. The Ontario Cervical Screening Program recommends sexually active females have a Pap test every 3 years, starting at age 21. Learn more about Pap tests here!

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